We are so glad you booked a service with us and can’t wait to see you! Reading through our policies will help us to serve you better. We request that our guests arrive a little early for their scheduled appointment. When they do, we’ll have beverages and the latest fashion magazines waiting. Our retail area of Aveda products is also available for browsing and shopping.
Product Return Policy
If, for any reason, you are not satisfied with a product you purchased from Element 5 Salon, we will happily issue a store credit if it is returned within 7 days of purchase.
If, for any reason, you are not satisfied with your hair service from Element 5 Salon, contact the salon within 48 hours of the original service.